To file a claim please fill out this form. If you need assistance with filing a claim, please reach out to our support team as soon as possible.
Claims are typically approved within a few hours of submission. Reorders are placed at the time of approval.
You must file a claim within 15 days of the item’s last tracking update, of when it was marked as delivered, and/or of receiving a damaged item. It is important to report the issue as soon as possible to ensure a quick resolution.